Madurai: ICICI Prudential Life has introduced Web chat service for instant resolution of policy related queries from its customers. According to Ms Anita Pai, Executive Vice-President, ICICI Prudential Life Insurance, the customers can avail themselves of the 24x7 service by logging on to the company’s Web site www.iciciprulife.com with policy details to inform change in address, contact details, seek information on net asset value/f und allocation, premium payment options etc., as also lodge any complaint if any.Source: The Hindu Business Line
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