Metlife India Insurance has launched Metlife integrated voice response application (MIVRA), a technology platform, which would help customers obtain information about their insurance plan and other details round the clock. MIVRA, designed to expand the access of opportunities to more customers, raise the efficiency bar of the service levels and reduces costs for the organisation, the insurer said in a statement.
Source: Deccan Chronicle, The Telegraph
Thursday, July 10, 2008
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